Support policy

Out intent is to always try to help you solve any issues that may arise when using our themes or plugins.

While all products are carefully tested, there is no guarantee that the product will work in combination with all other plugins, WordPress versions, browsers or web servers.

Our products are designed to work with WordPress version 5.0 and newer.
Our products are designed for the self hosted version of WordPress, and not for WordPress.com.
Always review the product details before purchasing and before requesting support.

  • We provide priority support for customers of our premium products.
  • We provide free support for customers of our free products as fast as possible.
  • We do not provide general WordPress support.